Week #7

 Tuesday, July 13 

Today, I would like to blog for 9 hours at Jerzey Dogs Resort. Today, I learned that you can start to see a routine and kind of have a general understanding of what is going to happen at work when you get there in the morning. Like in the morning, you welcome all the dogs that came in and out them outside plus I did my poop and water check. Then they were outside and playing until 11:30am then we got their lunches ready, put them in their crates, and let them have their lunches, got everything done and ready for the afternoon, then I was off to lunch myself. After our lunch, we get all the dogs out of their crates and put them outside to do an afternoon playgroup with Casey, and Kristine and I go inside to do our acambic hour. Then after that, I came back outside, help Casey put all the dogs away and ready for pickup then I helped with pickup then I left and went home. 

Thursday, July 15 

Today, I would like to blog for 9 hours at Jerzey Dog Resort. We did the usual routine today. But I would like to talk about what we talked about in acambic hour. During this hour we talked about the potential applications of current business “business practices” in the work environment and identified factors and constraints in the work environment that would restrain the implementation of the currently accepted “business practices”. We figured out 11 different best practices for running a doggie daycare. The first one is teamwork, with teamwork you have the potential restraints, and things that get in the way. Plus individual emotions getting in the way of teamwork. The second one is social media. With anything you post on social media you can post something but not realizing the impact, also offending people, and miscommunication.  The third is raising prices based on demand. But with this, you can lose more clients than intended, plus making clients mad. The fourth one is communication outreach. With this people can assume you have alterior motives, and overextending can be distracting and take away from business goals. The fifth is quality care and quality facilities. With that you get a human error, this error can be very time-consuming. Plus you need a work/life balance is important. Six is trust, plus honesty with the clientele. Some customers you have to be a certain way because of their personality and sensitivity level. Seven is communication in a timely and thorough way. But with this, you can get miscommunication. Time-consuming is hard if you don't have the time. Safety is a big one and number eight. Safety includes the gate/fences surrounding the building, backup fencing, 2 doors closed, but the dog first, some dog/same humans every day and every week. But with this, we are all human and humans make mistakes, nobody is perfect. Unpredictability can't anticipate every possible thing. Nine is routine. Dogs knowing what to expect to keep anxiety down and structure in place. One thing that can go wrong with a routine, one small change you want to make, can cause big disruption, and unpredictability like the weather or thunder. Behavior is number 10. Energy can be transferred, plus reading behavior to keep dogs safe. But dogs can have days off, just like humans. Last but not least, customers are not always right. This is why we have Karens or kyle that feels or act initiated